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Alina
August 14, 2018

Moglin Kickstarter is LIVE!

Help us make our dream of moglin plush a reality!

Greetings and salutations friend... we're about to do something crazy together. Want to join us?

You've had moglins at your side in our video games. Now, help us bring Moglins to the real world!


Moglins like Twilly, Zorbak, Twig, & Quibble are magical forest creatures born in our video game worlds. Back our Moglin Kickstarter to help them escape and join you in the real one.

Of course, each Moglin also comes with a code to unlock an in-game pet of itself in multiple Artix Entertainment video games.


Unlock the Master of Moglins CLASS in AQWorlds with the $120 Ultimate Moglin Collection. The Class art shown above is a KickStarter exclusive. (You will still be able to get the class by purchasing all 12 moglins from HeroMart after the KickStarter ends, but the art will be different.)

Oh! Our new Artix Games Launcher lets you play our games (with your moglins) without needing a browser or the Flash plugin.

Put a Moglin on your desk to cheer you on. They’ll keep you company while writing, drawing, coding, and gaming. Moglins love to watch your favorite shows with you...even when no one else will. You can keep the joy for yourself, or give a Moglin to someone you love.


Moglins are the ultimate sidekicks for real life adventurers like you. Help us bring them from the fantasy world into the real one!

Check out all of the Moglins on our Kickstarter Page...


Tags: Alina

Tomix
Verlyrus
Heroic Cat
August 10, 2018

Six Heroes: The Bargain

Hey there, heroes!

This week, we return to the continuing adventures of the Hero and Falwynn! Last time, you and your plucky sidekick began training, only to end up needing rescuing. This week, it's time to learn more! What exactly have you gotten yourselves into this time around? Find out in... The Bargain!

Head over to Ash in Book 3 Falconreach to play the Six Heroes storyline. And now, some words from the Six Heroes writer, Aeon:

Hey guys! The story’s starting to move along now—but your adventures with Falwynn are only just beginning!

I don’t have a lot of trivia for you this week, but as always, there are plenty of small details to look into!

  •     This quest is actually a combination of two, smaller scripts along with a completely new scene thrown into the mix. Think you can tell which part is which?
  •     Timeline of events up to this point: Tournament of Champions —> The Burning Village —> Return to Lymcrest —> The Gala —> Lysander’s scenes —> The Apprentice —> The Bargain
  •     You and Falwynn are currently located in west Greenguard—in the forest overlooking Fairglade. In Book 3’s travel map, that’s right below the compass.
  •     The significance of the quest title in this release… can you figure it out?


Thanks for reading, and please continue looking forward to the story!

—Aeon


Got theories? Feedback? Want to discuss all things DragonFable?

Join the discussion on the official forums!

Follow us on Twitter for sneak peeks and updates (and feel free to tweet us your fan art and feedback too!)

Verlyrus Twitter

Tomix Twitter


Tags: Verlyrus Aeon Six Heroes

Tomix
Verlyrus
Challenge Cat
August 03, 2018

Unfortunate Souls and Azaveyr Challenges!

Hey there, heroes!

We have a pretty busy release for you this week!

First off, the new content!

Two new boards have been added to the Inn at the Edge of Time

First, take on Sinnocence at the height of his power- Sinnocence, the Undying!

Sinnocence

Sinnocence, the Undying, can be fought from the new Unfortunate Souls challenge board.

Will you last against his constant onslaught of attacks as he loses control? Or will your weapons be added to his collection? Defeat Sinnocence, the Undying, to recieve... something mysterious (that you should definitely hold on to for the future).

Next up, fresh from the Pasgur Ocean, The Emperor of the Sea Chickens has revealed himself!

Azaveyr

A second new board, the Azaveyran Challenges is also now available, and the first contender is none other than The Emperor of the Sea Chickens!

Hunt down this massive foe, and try not to get crushed! If you're successful, you'll earn the Sea Chicken's Conquest- an extremely powerful Wind Element Scythe!

Thank you to Dracelix for providing this stylish, if a bit morbid, weapon.

Head over to the Inn at the Edge of Time to take on these awesome foes!


Next up, what Tomix has been super busy doing this week!

First: Uaanta can now be found hanging out in Book 3 Falconreach! Talk to her to access The Maleurious story- including replaying the content from this previous war!

Next- at long last (and after SO much work)-

The artwork and animation for Epoch is now complete!

Epoch!

Now that the art and animation is done, it's time for me to get cracking and give these amazing animations some skills!

If you haven't gotten one already, the 2018 Calendars are still available from HeroMart!


That's all for this week! Next week, we have the next quest in the Six Heroes storyline (you know, the one with the green-haired Falwynn?)! Thank you all for playing and supporting DragonFable!


Having trouble with the challenges? Have some feedback about the game? Want to chat about all things DragonFable?

Join the discussion on the official forums!

Follow us on Twitter for sneak peeks and updates (and feel free to tweet us your fan art and feedback too!)

Verlyrus Twitter

Tomix Twitter


Tags: Verlyrus

Tomix
Verlyrus
Sailcat
July 27, 2018

Sail the Pasgur Ocean! Azaveyr awaits!

Hey there, Heroes!

The Pasgur Ocean wast of Pelekoa is finally accessible, now that some of the volcanic activity has died down. Make your way across the ocean, avoiding Magesterium Guardships and aggressive Sea Chickens to find your way to your first steps in Azaveyr!

This week, the Pasgur Ocean is fairly bare as our cartographers chart out new and interesting locations to drop anchor and explore.

Land in Azaveyr to play this week's Book 3 Main Story quest- Culture Shock!

Find your way to civilization, if you can... and try not to make a poor first impression! Meanwhile, King Alteon has woken up- and he has some decisions to make.

Head over to Helm Harbor in Book 3 (Now available from the Book of Lore), and sail to Pelekoa to resupply, before sailing onward to the Pasgur Ocean, and the shores of Azaveyr!

The Sinnocence War will also stick around for another week, so get your Defender Medals while you can!

The July DC shop with Dracelix's amazing Unity and North weapons will be leaving next week as well, so don't miss out on those!


Have feedback about sailing? See somewhere on the map that looks like it could be interesting to explore? Love/Hate of Sea Chickens? What do you think will happen to our Hero next? Let us know on the forums and/or Twitter!

Join the discussion on the official forums!

Follow us on Twitter for sneak peeks and updates!

Verlyrus Twitter

Tomix Twitter


Tags: Verlyrus

Tomix
Verlyrus
Victorious Cat
July 20, 2018

Victory!

Hey there, Heroes!

Congratulations on defeating the forces of Sinnocence! Not only did you eradicate the enemy forces before we finished the war finale, you also crushed 1 million waves of extra reinforcements!

But now, it's time to meet Sinnocence on the field of battle at last.

Sinnocence

Will you get your answers? Will you emerge victorious against this mysterious foe? Play this war's finale to find out!

Available from the war finale: the new Uaanta's Blaster trinket- currently uncharged, this trinket will be upgradable in future content. The Uanata's Blaster trinket is available in 4 levels: 20,40,60, and 90. Level 20 is available for free players, while the rest require Dragon Amulets to use.

As a bonus, the Portrait of Timmy hosue item is available for 10 Dragon Coins too! Congratulations again, on the war victory!


Join the discussion on the official forums!

Follow us on Twitter for sneak peeks and updates!

Verlyrus Twitter

Tomix Twitter


Tags: Verlyrus

has blue eyes
Alina
July 19, 2018

Player Support Review, Twitter, and More

We’re Here to Help!

Hello, everyone! Nythera here. You may know me as the Half-Dragon Void Mage in AQWorlds and DragonFable, but I am also the Support & Community Lead for Artix Entertainment. I have some important and exciting announcements!

Contact Us With Account Issues

My team and I understand that players change and grow over time, and deserve another chance. If you have a disabled, banned or permanently muted account in any of our games, please contact us. We’ll be happy to review your case again to see if we can reopen your account and/or remove the mute.

There may be some cases where an account needs to remain permanently disabled, banned or muted, but we won’t know that until you reach out to us.

Our rules haven’t changed - we still don’t allow account sharing, selling, botting or other violations, but we believe in redemption and second chances whenever possible.

Check Out Our New Help Pages

Earlier this year, we released our new help pages! Check them out at www.support.artix.com to get helpful articles and answers on common game, account, and technical issues.

If you have account, payment, or technical issues, you can submit a ticket to send us a message at www.artix.com/contact.

We’re always working on making our Help Pages better, and would love to hear your feedback. Let us know what you think by tweeting to us at @ArtixSupport.

Support Now Available On Twitter

How is that for a segue, right?! We now offer Twitter support via direct messages. You can send us a direct message (DM) via Twitter at @ArtixSupport during our regular business hours.

Helpful Twitter Tips

  • Artix Support is available on Twitter Monday-Friday, 9 AM - 5 PM EST.*

  • In your message, make sure to include:

    • The game you need help with

    • Your account name

    • Other information that will help us locate your account (like your email address)

    • A summary of your issue**

  • Please be patient! We are a small team and all Twitter DMs are answered by a real, live human (not a bot). We will get to your message as soon as possible. ***

  • Please only send one Twitter DM. Each time you DM us, it pushes your request further down in our queue.

  • If your issue is complex, requires sensitive information, or we have more questions, you may be asked to submit a ticket to www.artix.com/contact.

  • Want to just say hi? Feel free to message us @ArtixSupport (instead of sending a DM). We check our Twitter account every day and will see your post. We wish we could respond to everyone, but our top priority is helping our players resolve issues.

*Twitter support is not available during weekends. It rattles the bones of our skeleton crew.

**We have had players message us saying ‘I want to recover my account!’ We can’t read minds, at least not yet!

***Please note - it can take up to 3 business days for us to respond to your email or Twitter message, but we usually get to most messages the same day or the next business day.

Community Projects In Progress

We also have several other projects in the works to help you and your fellow players, answer questions, and fix issues!

  • Official Discord Community servers for our games and projects

  • A Support Community site to help you ask questions, get answers faster, and give feedback

  • A much-needed update for our BattleOn Forums

We are always looking into more ways to communicate with our players and make things better, faster, and easier. You are our number one priority and we are here to help with any questions or issues that come up. Thank you so much and BATTLE ON!


Tags: Alina

Design Note Archive - See the good, bad, and the buggly -- all the way from the start!

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