You can recover your account password by using the Lost Password page if you have forgotten your password. If the Lost Password page says it has sent you an email, but you don't receive it after a few minutes, check your spam or junk mail inbox.
If your payment is not recognized on your account, please visit
our I paid for an upgrade but I have not received it! Help Page.
If the Lost Password page says 'Account Not Found', please visit
our My Account is hacked, stolen or lost! Help Page.
If your account has been disabled, it could be due to an account or payment issue. If we were contacted by PayPal or company that processed your payment and were informed that a payment made to the account was unauthorized or fraudulent,
which is in violation of our Terms & Conditions, the account was disabled. Please visit our My account is disabled! Help Page for more information.